General

Lineup & Schedule

• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited

• What is the bag policy?
• What items are allowed and prohibited?

Health, Safety & Security

• Besame Mucho Festival Health Policy (Covid-19)
• Safety at Besame Mucho
• Security Screening & Entry 

Accessibility

• What ADA and Accessibility accommodations are available at Besame Mucho?
• Accessible Festival Entrances
• Where is the ADA Accessibility Center onsite?
• How do I gain access to the accessible viewing areas?
• Wheelchair Accessibility/Where can I charge my power wheelchair?
• Is ASL provided for musical performances? What other accessibility services do you offer?

See all 11 articles

Getting Here & Getting Home

• How do I get to the festival? (Festival Location)
• What hotel packages are available?
• Where and what time do gates open each day?
• Is there parking?

General Info

• Do I need to present a government-issued ID in order to purchase alcohol?
• Can I leave and re-enter?
• Is there a current map of the festival grounds?
• Will lockers be available to rent?
• Is there a lost & found at the festival?
• What are the dates and hours of Besame Mucho Festival?

Welcome to GA+

• GA+ Welcome Guide

Welcome to VIP

• VIP Welcome Guide

Tickets

• Help, I never received my ticket or wristband!
• When will I receive my tickets?
• I have a lost, damaged, or tightened wristband. Can I get a replacement?
• Where is the box office? / What are the box office hours?
• I have a question about the waitlist
• Ticket and Wristband Policy

See all 9 articles

Contact Us

• How do I contact the festival?
• I’m a band/artist. How can I play the festival?